All CSM courses

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Webinar ReUse, All that data (OpenCourses)
How do reusable services contribute to the management of large volumes of data? How do can they reduce the data volume? Or garantee its quality? And control storage and handling cost?
 
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Cognitive Technologies: The Real Opportunities for Business (LinkedIn Learning)
Cognitive technologies such as artificial intelligence and robotics are changing how businesses operate and the nature of work as we know it. This course, from Deloitte University Press, is designed to explain the benefits and value of cognitive technologies to business leaders, decision makers, and others who want to understand their impact on business. David Schatsky focuses on the "what" and "why," leaving you to craft a "how" that meets your organization's needs. He covers machine learning, artificial intelligence fields such as natural language processing and computer vision, and robotics. In later chapters, David examines the business case for the technologies, looking at practical applications for products and processes. Finally he reviews the impact on workers and the design of work, and takes a look forward into the future of cognitive tech. Short quizzes and assessments help you practice your knowledge. By the end of the course, you should be able to engage in productive discussions with colleagues, customers, and suppliers and help shape the cognitive technology strategy at your organization. Apply for this course
 
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AI The LinkedIn Way: A Conversation with Deepak Agarwal (LinkedIn Learning)
Deepak Agarwal is the VP of artificial intelligence (AI) at LinkedIn, a company on the frontline of data science. LinkedIn is heavily invested in AI and machine learning, transformative technologies that can improve all aspects of member experience. This investment is demonstrated in the LinkedIn AI Academy, which trains engineers and other employees on the power, potential, and best practices for developing and using AI tools. In this Q&A style course, Deepak discusses how LinkedIn leverages AI and machine learning, the ways the technology influences our lives, and what's to come, including advice for those wondering "Will AI take our jobs?" and "What skills can I learn in order to start a career in AI?" Apply for this course
 
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Artificial Intelligence for Project Managers (LinkedIn Learning)
Artificial intelligence (AI) is no longer confined to the realm of science fiction. It's on track to disrupt the world of work in a very real way, and major changes—from the rise of productization to the demand for predictability—are driving its adoption. In this course, learn about the impact that AI will have on project management, how to prepare for the changes that lie ahead, and how to harness the power of AI to work smarter. Instructor Oliver Yarbrough goes over the factors that are contributing to the growing importance of AI. He also details how to prepare for the disruption that it will cause; hone the skills that AI cannot replace; and leverage AI to more effectively initiate, plan, execute, monitor and control, close, and integrate your projects. Apply for this course
 
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Learning XAI: Explainable Artificial Intelligence (LinkedIn Learning)
Now that AI and machine learning are widespread, people are starting to ask, "Is the technology actually making the best decisions? Can AI be trusted? How and where do humans fit in?" Explainable artificial intelligence (XAI) is a solution that increases transparency about how AI systems make decisions and take actions. This course provides a solid introduction of how XAI works and the value it provides to data science-related businesses and initiatives from legal and commercial perspectives. Instructor Aki Ohashi, director of business development for PARC, a Xerox company, bridges the gap between AI's potential and pitfalls, presenting executives, entrepreneurs, managers, and team leaders with exactly what they need to know to stay on top of how AI affects their fields. He uses real-world examples and cases studies to show what XAI is, how it works, how it's being used right now, and where it may have the most impact in the future. Apply for this course
 
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Balanced Scorecard and Key Performance Indicators (LinkedIn Learning)
There's a critical link between an organization's goals and its performance metrics. A beautiful mission statement is nothing without specific, actionable measures that provide incentives to succeed. These actionable numeric measures are called key performance indicators (KPIs) and can be organized into a structure called the balanced scorecard. The scorecard helps you quantify business performance over time: weeks, months, quarters, or even years. In this course, accounting professors Jim and Kay Stice explain what KPIs your business should consider in a balanced scorecard, from financial goals to employee and customer satisfaction. They describe how to craft a clear mission statement that complements your KPIs, and how to tie performance to incentives. Plus, get a look at KPIs in action, as Jim and Kay break down a case study examining a trucking company's balanced scorecard. Learning Objectives: The importance of KPIs and measuring performance Financial goals and measure Customer needs and satisfaction Employee growth Employee growth Creating an effective mission statement Linking measurements and rewards Examining a KPI case study Apply for this course
 
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Writing a Business Case (LinkedIn Learning)
You have a great idea you believe will improve your business. In order to make your idea a reality, you may be asked to write a business case that clearly articulates what you want to accomplish, how you're going to do it, and why it's worth doing. Business cases are traditionally used in approval and prioritization processes. They can also be used to measure the results of an initiative. In this course, join Mike Figliuolo as he explains step-by-step how to craft a compelling business case for your stakeholders. Mike covers how to define the problem your plan addresses, communicate your idea's benefits, build the financial projections to support your case, create a robust risk assessment, and more. Learning objectives Define the structure and uses of a business case. Write effective executive summaries. Explain the components of a problem definition. Describe how to articulate the benefits of an idea. Estimate financial results and identify measurements of success. Describe how to outline risks and opportunities. Create milestones. Apply for this course